TLSG consultants have over twelve years experience in providing an alternative service to your vendor’s support. We have developed a methodology that reduces work for your staff, increases the resources available to your company and reduces the total cost of ownership for your vendor packages. Once you have severed your relationship with the vendor’s update requirements, you are free to pursue your agenda. For example, in one client we were able to eliminate almost 1.5 gigabytes of unused space. In another we enabled them to migrate to the next version of their database software without waiting on their application software. DBAs love us! Each of our consultants has at least ten years experience in multiple vendor packages. We can help you with any modifications you want to make. And now, that you do not have to worry about subsequent vendor changes stepping on your changes, it is much easier. We do not limit your contact method to a bulletin board or email. We provide for direct telephone access to your assigned consultant. We also do not limit who may call. Any functional or technical employee can initiate a support call. However, you may want to institute an escalation process in your shop. The choice is yours. Our support is not limited to the technical side of the shop as our consultants are also subject-matter experts. It is very likely that your primary consultant will also be a CPA or CPP. You also have direct access to these consultants, even if they are not assigned as your primary consultant. All of this is included in your annual support payment; which could be up to 60% less than what you currently pay. Try our simple savings calculator to view your savings. More-for-less, does it get any better? Well, Yes! When we do have to modify your system we will provide you with a Sarbanes-Oxley compliance statement of the changes that were made. What software do we support? Over the years, we have developed a methodology of supporting vendor software that applies to most of the major vendors. This methodology is based on a combination of subject-matter and technical expertise in the software. Click here to see some of the packages we support. However, do not fret if you do not see your systems listed. Just contact us. What kind of companies are prospective clients? Over the years, we have found that our client base is composed of three basic groups. Those who are already on a migration path, but do not want to divert manpower to keep the old system up-to-date; Those who are happy with the software's functionality and just want to run it forever with a lower total cost of ownership and Companies where the vendor has stopped providing support for the desired release level. How is our service different from any software vendor's annual support? Click here to see a comparison. What are the risks of leaving the vendor? Click here to see our take on this. Need a short PowerPoint® presentation to pass on to others? Click here Contact us to see how we can change your work life. Send E-mail to info@mytlsg.com, call us at 800-574-3008 , or FAX to 877-574-3008 .
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